dg111 Account Verification
Verification is a one-time step that unlocks your full withdrawal access and keeps your account protected against unauthorised activity. We ask for a copy of your MyKad or passport and, in some cases, a selfie matching the document. Upload them through the verification section under account settings — the review process runs on our end and we'll notify you by the contact
details on file once it's done. A verified account also means fewer interruptions during a withdrawal, so it's worth completing before your first cashout rather than at the moment you need it.
- Go to account verification — Log in, open account settings, and select the verification section to see what documents are currently required.
- Upload your ID document — Take a clear photo of your MyKad or passport — both sides for MyKad — and upload directly through the form.
- Selfie confirmation if requested — Some accounts require a short selfie alongside the document; follow the on-screen prompt and ensure the image is well-lit.
- Await our review — Our team reviews submissions and sends a confirmation to your registered email or phone number when verification is complete.